Refunds and exchanges are accepted within 7 business days beginning with the day after the delivery date, accompanied by the delivery receipt. All refunds require that the item be returned in the original packaging, with all pieces and in original condition. Opened packages may only be exchanged for an identical product, if faulty. Refunds will be applied to the credit card or method that was used to purchase the item minus 20%.

All returned items must be sent back using a postal service with a tracking method. Buyers responsible for all postage costs.

Refunds

When is my refund processed?

If you choose to return your item to our store, you will receive your refund after all items have been received and checked. This refund will be either be credited back to the credit card that was used to purchase the item or in the form of a credit note, if the item was a gift.
If you choose to send the item back to us, your refund may take up to 14 business days from the time we receive your item. The refund will be applied to the credit card that was used to purchase the item.

What is refunded when I return an item?

When you return an entire order you will be refunded the price of the item paid at the time of purchase. When you return less than the entire order you will be refunded just the price of the items returned.

If you are returning goods as not suitable we have a restocking fee of 20%, this is to recover our credit card charges.
Postage costs will not be refundable.


You can send the items back using our address below. Please include your Delivery Note with your return.

Phone: Phone Number Tab
E-mail: info@GEC.com

Address:

Address Tab


Once your goods have been received they will be booked in and a refund or exchange will be processed.